Devlip Refund policy
Refund Policy
At Devlip, we aim to provide high-quality social media management services to all our clients. We understand that sometimes things don’t go as planned. This refund policy outlines the circumstances in which you may request a refund and how we handle these requests.
Devlip Refund Eligibility
RefundEligibility
We offer refunds in the following situations:
- Services not delivered as promised or agreed.
- Errors or issues caused by us that cannot be resolved.
- Cancellation of services before work has started.
Refund Process
If you believe you are eligible for a refund, follow these steps:
- Contact us at devliprefund@devlip.com] within [7 days] of the issue.
- Provide a clear explanation of the reason for your refund request.
- Our team will review your request and get back to you within [7 days].
Refund Approval
- If the request is approved, we will process the refund to your original payment method within [10 days].
- For partial refunds (e.g., if some work has already been completed), we will explain the amount and reason for the partial refund.
Non-Refundable Situations
We do not offer refunds for the following:
- Completed services or work already delivered as agreed.
- Customer cancellations after significant work has started.
- Dissatisfaction with creative decisions after approval of initial drafts or concepts.